# -*- coding: utf-8 -*- from django.db import models from django.contrib.auth.models import User try: from django.utils import timezone except ImportError: from datetime import datetime as timezone def user_unicode(self): """ return 'last_name, first_name' for User by default """ return u'%s, %s' % (self.last_name, self.first_name) User.__unicode__ = user_unicode class Ticket(models.Model): title = models.CharField('Title', max_length=255) owner = models.ForeignKey(User, related_name='owner', blank=True, null=True, verbose_name='Owner', ) description = models.TextField('Description', blank=True, null=True) STATUS_CHOICES = ( ('TODO', 'TODO'), ('IN PROGRESS', 'IN PROGRESS'), ('WAITING', 'WAITING'), ('DONE', 'DONE'), ) status = models.CharField('Status', choices=STATUS_CHOICES, max_length=255, blank=True, null=True) waiting_for = models.ForeignKey(User, related_name='waiting_for', blank=True, null=True, verbose_name='Waiting For', ) closed_date = models.DateTimeField(blank=True, null=True) # set in view when status changed to "DONE" assigned_to = models.ForeignKey(User, related_name='assigned_to', blank=True, null=True, verbose_name='Assigned to',) created = models.DateTimeField(auto_now_add=True) updated = models.DateTimeField(auto_now=True) def __unicode__(self): return str(self.id) class FollowUp(models.Model): """ A FollowUp is a comment to a ticket. """ ticket = models.ForeignKey(Ticket, verbose_name='Ticket', ) date = models.DateTimeField('Date', default=timezone.now) title = models.CharField('Title', max_length=200, ) text = models.TextField('Text', blank=True, null=True, ) user = models.ForeignKey(User, blank=True, null=True, verbose_name='User', ) created = models.DateTimeField(auto_now_add=True) modified = models.DateTimeField(auto_now=True) class Meta: ordering = ['-modified', ] def attachment_path(instance, filename): """ Provide a file path that will help prevent files being overwritten, by putting attachments in a folder off attachments for ticket/followup_id/. """ import os from django.conf import settings os.umask(0) path = 'tickets/%s' % instance.ticket.id print(path) att_path = os.path.join(settings.MEDIA_ROOT, path) if settings.DEFAULT_FILE_STORAGE == "django.core.files.storage.FileSystemStorage": if not os.path.exists(att_path): os.makedirs(att_path, 0777) return os.path.join(path, filename) class Attachment(models.Model): ticket = models.ForeignKey(Ticket, verbose_name='Ticket', ) file = models.FileField('File', upload_to=attachment_path, max_length=1000, ) filename = models.CharField('Filename', max_length=1000, ) user = models.ForeignKey(User, blank=True, null=True, verbose_name='User', ) created = models.DateTimeField(auto_now_add=True) def get_upload_to(self, field_attname): """ Get upload_to path specific to this item """ if not self.id: return u'' return u'../media/tickets/%s' % ( self.ticket.id, ) class Meta: #ordering = ['filename', ] verbose_name = 'Attachment' verbose_name_plural = 'Attachments'