# -*- coding: utf-8 -*- from django.shortcuts import render, render_to_response, redirect from django.template import RequestContext from django.contrib.auth.models import User from django.http import HttpResponseRedirect from django.utils import timezone from django.core.mail import send_mail from .models import Ticket, Attachment, FollowUp from .forms import UserSettingsForm from .forms import TicketCreateForm, TicketEditForm, FollowupForm, AttachmentForm # Logging import logging logger = logging.getLogger(__name__) def inbox_view(request): users = User.objects.all() tickets_unassigned = Ticket.objects.all().exclude(assigned_to__in=users) tickets_assigned = Ticket.objects.filter(assigned_to__in=users) return render_to_response('main/inbox.html', {"tickets_assigned": tickets_assigned, "tickets_unassigned": tickets_unassigned, }, context_instance=RequestContext(request)) def my_tickets_view(request): tickets = Ticket.objects.filter(assigned_to=request.user).exclude(status__exact="DONE") tickets_waiting = Ticket.objects.filter(waiting_for=request.user).filter(status__exact="WAITING") return render_to_response('main/my-tickets.html', {"tickets": tickets, "tickets_waiting": tickets_waiting }, context_instance=RequestContext(request)) def all_tickets_view(request): tickets_open = Ticket.objects.all().exclude(status__exact="DONE") return render_to_response('main/all-tickets.html', {"tickets": tickets_open, }, context_instance=RequestContext(request)) def archive_view(request): tickets_closed = Ticket.objects.filter(status__exact="DONE") return render_to_response('main/archive.html', {"tickets": tickets_closed, }, context_instance=RequestContext(request)) def usersettings_update_view(request): user = request.user if request.method == 'POST': # create a form instance and populate it with data from the request: form_user = UserSettingsForm(request.POST) # check whether it's valid: if form_user.is_valid(): # Save User model fields user.first_name = request.POST['first_name'] user.last_name = request.POST['last_name'] user.save() # redirect to the index page return HttpResponseRedirect(request.GET.get('next', '/inbox/')) # if a GET (or any other method) we'll create a blank form else: form_user = UserSettingsForm(instance=user) return render(request, 'main/settings.html', {'form_user': form_user,}) def ticket_create_view(request): if request.POST: form = TicketCreateForm(request.POST) if form.is_valid(): obj = form.save() # set owner obj.owner = request.user obj.status = "TODO" obj.save() return redirect('inbox') else: form = TicketCreateForm() return render(request, 'main/ticket_edit.html', {'form': form, }) def ticket_edit_view(request, pk): data = Ticket.objects.get(id=pk) if request.POST: form = TicketEditForm(request.POST, instance=data) if form.is_valid(): # set field closed_date to now() if status changed to "DONE" if form.cleaned_data['status'] == "DONE": data.closed_date = timezone.now() form.save() return redirect('inbox') else: form = TicketEditForm(instance=data) return render(request, 'main/ticket_edit.html', {'form': form, }) def ticket_detail_view(request, pk): ticket = Ticket.objects.get(id=pk) attachments = Attachment.objects.filter(ticket=ticket) followups = FollowUp.objects.filter(ticket=ticket) return render(request, 'main/ticket_detail.html', {'ticket': ticket, 'attachments': attachments, 'followups': followups, }) def followup_create_view(request): if request.POST: form = FollowupForm(request.POST) if form.is_valid(): form.save() ticket = Ticket.objects.get(id=request.POST['ticket']) # mail notification to owner of ticket notification_subject = "[#" + str(ticket.id) + "] New followup" notification_body = "Hi,\n\na new followup was created for ticket #" \ + str(ticket.id) \ + " (http://localhost:8000/ticket/" \ + str(ticket.id) \ + "/)\n\nTitle: " + form.data['title'] \ + "\n\n" + form.data['text'] send_mail(notification_subject, notification_body, 'test@suenkler.info', [ticket.owner.email], fail_silently=False) return redirect('inbox') else: form = FollowupForm(initial={'ticket': request.GET.get('ticket'), 'user': request.user}) return render(request, 'main/followup_edit.html', {'form': form, }) def followup_edit_view(request, pk): data = FollowUp.objects.get(id=pk) if request.POST: form = FollowupForm(request.POST, instance=data) if form.is_valid(): form.save() return redirect('inbox') else: form = FollowupForm(instance=data) return render(request, 'main/followup_edit.html', {'form': form, }) def attachment_create_view(request): if request.POST: form = AttachmentForm(request.POST, request.FILES) if form.is_valid(): attachment = Attachment( ticket=Ticket.objects.get(id=request.GET['ticket']), file=request.FILES['file'], filename=request.FILES['file'].name, user=request.user #mime_type=form.file.get_content_type(), #size=len(form.file), ) attachment.save() return redirect('inbox') else: form = AttachmentForm() return render(request, 'main/attachment_add.html', {'form': form, })